FAQ

How can I pay?

We use PayPal as our payment processor, so we accept Visa, MasterCard, American Express, and Discover. Or, you can pay using your PayPal balance.

Card logos

Is your site secure?

Yes. You pay through PayPal, the world's premier electronic payment solution, not through this site. We never even see your credit card numbe.  PayPal just tells us that you've paid and we ship you your stuff. We get your money through PayPal later.

Do I have to have a PayPal account to buy?

No, you can pay with your credit card without a PayPal account.

Shipping

Most Items are Handmade to order and will mail out within 3 business days unless otherwise stated.

Shipping is Via USPS Standard First Class Mail Shipping for a flat $4 per order which takes 2-5 days for delivery depending on where you are located.  There is also an option to upgrade the shipping to for an additional charge to Priority Mail (2-3) Day Delivery but it is not "Guaranteed" by the post office.  Orders mail from the state of Virginia, USA.

Returns and exchange details

Please contact me if you have any problems with your order. I do not usually accept returns on personalized items unless I made an error. If you request I can email you a picture of your item before I ship it.

For Non personalized items Please contact me before returning.  Items must be returned in un-used condition within 2 weeks or a re-stocking fee will apply. A refund will be given for the purchase price only not including shipping. The item must be wrapped in bubble wrap or tissue paper to protect the chain from crushing during return shipping.

I take pride in my work and want your jewelry to "Last a Lifetime".
 

Jewelry Care

Most of my jewelry contain Sterling Silver beads and components. Please remember that Sterling Silver does tarnish over time. Some people enjoy having that "Antiqued" look. If you prefer the bright silver look, here are some suggestions to keep it looking like brand new:

When you are not wearing your jewelry I recommend that you keep it in a tightly closed zip lock bag in a cool dry place. This will help to reduce the tarnishing process.

Tarnishing is a natural process caused by oxidation. It does not damage the silver and it can be easily removed. Gently rub the piece with a soft treated silver polishing cloth, or clean with a very mild soap, warm water and then pat dry. If cleaned regularly it will keep tarnish from building up on the silver.

DO NOT USE TARNISH REMOVING DIPS on pieces that have PEARLS or decorative oxidation (ex Bali Beads) Letter beads and Bali style beads have oxidation in the grooves to produce an antique look.

Never wear your Sterling Silver Jewelry while bathing, swimming, doing dishes, cleaning with chemicals or anything else where it would come into contact with abrasive soaps or chemicals.

I also recommend that you DO NOT "SLEEP" with your jewelry on. It may cause unnecessary stress on the components which in turn will cause breakage.

*HINT - If you wear your sterling silver jewelry regularly your body's oils will help to reduce the effects of tarnishing.